Privacy Policy

At Healthea, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal and health information.

Effective Date: March 1, 2025

1. Information We Collect

We may collect and process the following types of information:

Personal Information

Name, email address, phone number, demographic information.

Health Data

Metrics like heart rate, activity levels, sleep patterns, and other health-related information.

Device Information

IP address, browser information, cookies, usage analytics, and device identifiers.

Payment Information

Billing details and payment method information (if applicable).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your experience and deliver content relevant to your health goals
  • To analyze usage patterns and optimize our platform
  • To send you important notifications, updates, and health recommendations
  • To ensure the security and integrity of our platform

3. How We Share Your Information

We may share your information with the following parties:

Healthcare Professionals

Only with your explicit consent, we may share your health data with healthcare providers to improve your care.

Service Providers

Third-party vendors who help us operate our platform, process payments, and analyze data.

Legal Compliance

When required by law, court order, or governmental regulation to protect rights and safety.

4. Data Security

Our Commitment to Security

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your personal and health information. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You can request a copy of your personal data in a structured, commonly used format.

Correction

You can request that we correct inaccurate or incomplete information.

Deletion

You can request that we delete your personal information in certain circumstances.

Restriction and Objection

You can request that we restrict processing or object to certain uses of your data.

To exercise any of these rights, please contact us at privacy@healthea.com. We will respond to your request within the timeframe required by applicable law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position

7. Third-Party Links and Integrations

Our service may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party services and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit or service you use.

8. Children's Privacy

Healthea is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information from our servers. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at privacy@healthea.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated 'Effective Date' at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the change becoming effective.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

privacy@healthea.com
Healthea, Inc.
123 Health Avenue, Suite 500
San Francisco, CA 94107

© 2025 Healthea, Inc. All rights reserved.